Terms & Conditions
These terms and conditions, as may be amended from time to time, apply to all our services directly or indirectly (through distributors) made available online, through any mobile device, by email or by telephone. By accessing, browsing and using our (mobile) website or any of our applications through whatever platform (hereafter collectively referred to as the “website”) and/or by completing a reservation, you acknowledge and agree to have read, understood and agreed to the terms and conditions set out below.
These pages, the content and infrastructure of these pages, and the online reservation service provided on these pages and through the website are owned, operated and provided by BookAmia.com and are provided for your personal, non-commercial use only, subject to the terms and conditions set out below.
• Bookamia.com, “us”, “we” or “our” means Bookamia.com a system rendered under ECR Technology Services, a limited liability company incorporated under the laws of the Nigeria.
• “Platform” means the (mobile) website and app on which the Service is made available owned, controlled, managed, maintained and/or hosted by Bookamia.com.
• “Service” means the online reservation service (including the facilitation of payments) of various products and services as from time to time made available by Suppliers on the Platform.
• “Supplier” means the provider of accommodation (e.g. hotel, motel, apartment), attractions, museums and any other travel or related product or service as from time to time available for reservation on the Platform.
1. Scope of our Service
Through the Platform, we (BookAmia.com and its affiliate (distribution) partners) provide an online platform through which Suppliers can advertise their products and service for reservation, and through which visitors of the Platform can make such reservations (i.e. the reservation service). By making a reservation through BookAmia.com, you enter into a direct (legally binding) contractual relationship with the Supplier with which you make a reservation or purchase a product or service (as applicable). From the point at which you make your reservation, we act solely as an intermediary between you and the Supplier, transmitting the details of your reservation to the relevant Supplier(s) and sending you a confirmation email for and on behalf of the Supplier.
When rendering our Service, the information that we disclose is based on the information provided to us by Suppliers. As such, the Suppliers are given access to a partner system through which they are fully responsible for updating all rates, availability and other information which is displayed on our Platform.
Our Service is made available for personal and non-commercial use only. Therefore, you are not allowed to re-sell, deep-link, use, copy, monitor (e.g. spider, scrape), display, download or reproduce any content or information, software, reservations, tickets, products or services available on our Platform for any commercial or competitive activity or purpose.
2. Prices and Best Price Guarantee
The prices on our Platform are highly competitive. All room prices are per room for your entire stay and all prices are displayed including VAT/sales tax and all other taxes (subject to change of such taxes), unless stated differently on our Platform or the confirmation email/ticket.
Sometimes cheaper rates are available on our Platform for a specific stay, product or service; however, these rates made available by Suppliers may carry special restrictions and conditions, for example non-cancellable and non-refundable. Please check the relevant product, service and reservation conditions and details thoroughly for any such conditions prior to making your reservation.
We want you to pay the lowest price possible for your product and service of choice. Should you find your product or service of choice booked through the Platform, with the same reservation conditions, at a lower rate on the Internet after you have made a reservation through us, we will match the difference between our rate and the lower rate under the terms and conditions of the Best Price Guarantee.
3. Free of charge
Our service is free of charge because, unlike many other parties, we will not charge you for our Service or add any additional (reservation) fees to the rate. Suppliers pay a commission (being a small percentage of the product price) (5%) to BookAmia.com after the end user has consummated the service or product of the Supplier or after the guest has stayed at (and paid) the accommodation.
4. Payment methods
On this system, we accept just one mode of payment:
-By Credit Card (for payment in Naira)
5. Pre-payment, cancellation, no-show and fine print
By making a reservation with a Supplier, you accept and agree to the relevant cancellation and no-show policy of that Supplier. The general cancellation and no-show policy of each Supplier is made available on our Platform on the Supplier information pages, during the reservation procedure and in the confirmation email or ticket (if applicable). Please note that certain rates or special offers are not eligible for cancellation or change. Please check the (reservation) details of your product or service of choice thoroughly for any such conditions prior to making your reservation.
Late payment, wrong bank, debit or credit card details, invalid credit/debit cards or insufficient funds are for your own risk and account and you shall not be entitled to any refund of any (non-refundable) prepaid amount unless the Supplier agrees or allows otherwise under its (pre)payment and cancellation policy.
If you wish to review, adjust or cancel your reservation, please revert to the confirmation email and follow the instructions therein. Please note that you may be charged for your cancellation in accordance with the accommodation provider’s cancellation, (pre)payment and no-show policy or not be entitled to any repayment of any (pre)paid amount. We recommend that you read the cancellation, (pre)payment and no-show policy of the accommodation provider carefully prior to making your reservation and remember to make further payments on time as may be required for the relevant reservation.
If you have a late or delayed arrival on the check-in date or only arrive the next day, make sure to (timely/promptly) communicate this with the Supplier so they know when to expect you to avoid cancellation of your reservation or room or charge of the no-show fee. Our customer service department can help you if needed with informing the Supplier. BookAmia.com does not accept any liability or responsibility for the consequences of your delayed arrival or any cancellation or charged no-show fee by the Supplier.
Cancellation / No Show Charges
|5 days before check in date||50% of the room price|
|No show||No refund|
6. About BookAmia.com and the support companies
The online reservation service is rendered by BookAmia.com, a system managed by ECR Technology Services, which is a private limited liability company, incorporated under the laws of the Nigeria. ECR is an Information Communication Technology company incorporated in Nigeria in June 2012 under the Companies and Allied Matters Act 2004.